Due to the exceptional situation that we are experiencing as a result of the Coronavirus, from Vetcare Veterinary Hospital WE ARE ADOPTING ALL THE NECESSARY MEASURES TO GUARANTEE THE SAFETY OF OUR CLIENTS AND OUR VETERINARY TEAM and the development of the normal activity of the Hospital 24 hours: Individual protection system / Mandatory SPI for all staff (glasses, mask and gloves), 4-meter methacrylate protective screen at reception, as well as measures to avoid all kinds of direct contact with clients, who can observe the development of our work through the windows of queries. THEY CAN COME WITH TOTAL SECURITY WITH THEIR PETS PARKING THEIR CAR AND DELIVERING THEIR PETS TO OUR AUXILIARY PERSONNEL, who will receive them with their own newly disinfected leashes after a brief anamnesis.
That is why we have activated a strict action protocol so that the activity can continue to develop normally and in complete safety. We have also installed a Teleconsultation Service for less serious cases, at normal cost.
These, among other internal measures, allow us to continue operating normally. Currently, 100% of our professional teams are operational, as well as the Center and Equipment supplied for the proper development of work in the long term.
Exceptionally, and to expedite consultations, we appreciate that as far as you can, contact us for appointments and to carry out correct triage and organize consultations, and we also ask for your patience since working with such strict Personal Protection System and Security Protocols slows down our work a little.
**** For owners who need a CERTIFIED PET MOBILITY DOCUMENT 📄📄 justifying their attendance at our Center with their animals IN CASE OF MOBILITY RESTRICTIONS BY ALARM STATUS, do not hesitate to request it and you can download it prior to your visit .🚗🐹🐶🐰🦅😺
We remain at your disposal for any questions you have. Take care and protect yourselves a lot.
We send you all our love, we will continue working with the same professionalism and love as always.
The Vetcare Veterinary Team